Privacy Policy

1. Introduction

GetSickNote ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and medical information when you use our website and services.

2. HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA). All protected health information (PHI) is handled in accordance with HIPAA Privacy and Security Rules. We use industry-standard encryption to protect your medical data in transit and at rest.

3. Information We Collect

We collect the following types of information:

• Personal Information: Name, email, phone number, date of birth, address
• Medical Information: Symptoms, medical reason, duration of illness
• Payment Information: Card details are processed securely by Square and are not stored on our servers
• Usage Data: IP address, browser type, pages visited (for analytics)

4. How We Use Your Information

• To facilitate telehealth consultations with licensed doctors
• To deliver your sick note via email
• To process payments
• To verify your sick note if your employer or school contacts us
• To improve our services and user experience
• To communicate with you about your order

5. Data Sharing

We do not sell your personal or medical information to third parties. We may share your information with: licensed doctors providing your consultation, payment processors (Square), email delivery services, and law enforcement when required by law.

6. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure database storage, and access controls to protect your information. Payment data is handled entirely by Square's PCI-compliant infrastructure.

7. Data Retention

We retain your personal and medical information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting support@get-sicknote.com.

8. Your Rights

You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, and opt out of marketing communications. California residents have additional rights under the CCPA.

9. Cookies & Analytics

We use cookies and analytics tools (Google Analytics, Microsoft Clarity) to improve our website. These tools may collect anonymous usage data. You can manage cookie preferences in your browser settings.

10. Contact

For privacy-related questions or to exercise your rights, contact us at support@get-sicknote.com.